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Delete your PatchCMD account

A PatchCMD account is set up by the company you drive or work for. To delete yours, send a request from this page. The people who manage logins at your company are told at once, and they delete it.

What is deleted

  • Your login: your email address and password stop working, and you can no longer sign in.
  • The personal details on your profile: phone number, profile photo, CDL and medical card details, and the documents you uploaded about yourself.
  • The location history the app recorded from your phone.

What is kept, and why

Some records belong to the work you did for your company, not to your account. Your company and its customers need them for billing, tax and safety records, so they are kept with your name on them:

  • Loads and tickets you worked, with their photos, readings and signatures.
  • Timesheets and hours.
  • Bills of lading and other paperwork for loads you hauled.
  • Invoices and billing records, kept for 7 years for financial and tax rules.
  • A record of this request: when it was sent, and who was told.

The privacy policy explains how long each kind of record is kept.

What happens after you ask

  1. The people who manage logins at your company get a notice in PatchCMD straight away.
  2. They deactivate your login, and your personal details are deleted, within 30 days of the request.
  3. If it has not happened by then, or you cannot sign in to ask, write to support@pillarapps.com from the email address on your account, and we will complete it.

Send the request

Sign in first, so we know which account to delete. You can also write to support@pillarapps.com from the email address on your account.

Sign in to send the request